Sept 28, 2025
The U.S. Department of Justice has ramped up enforcement of the Americans with Disabilities Act (ADA) in 2024–2025, launching multiple investigations and filing high-profile lawsuits under both Title II and Title III. Recent actions reflect a renewed commitment to ensuring equal access in public accommodations, transportation services, state-provided programs, and more.
In one of the most prominent cases, the DOJ filed suit on September 11, 2025 against Uber Technologies, Inc. under Title III of the ADA. The suit alleges widespread discrimination against passengers with disabilities, including those using wheelchairs or service animals—claiming that Uber routinely denied service, imposed unlawful surcharges, and refused to update its policies to accommodate riders’ needs.
Other recent enforcement includes a settlement with a public-health provider and life-care facility operator in Washington State over inadequate accommodations for individuals with disabilities, and an investigation into major bus companies FlixBus and Greyhound Lines, Inc., prompted by complaints that they failed to maintain wheelchair lifts, assist disabled passengers, allow service animals, or provide adequate access during rest-stop breaks.
The DOJ also continues oversight of state and local government services: in 2025, letters of findings were issued to several states (including Idaho and Alabama) for unjustified segregation of individuals with physical disabilities in institutional settings violations under Title II of the ADA.
As these cases accumulate, the DOJ is demonstrating that ADA protections are not limited to building ramps or restrooms but extend broadly to services, transportation, digital access, institutional living, and everyday interactions. For businesses, public accommodations, and government agencies, the message is clear: ADA compliance is under active enforcement and failure to meet obligations can carry serious legal consequences.
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